Ethan V.

United States Ethan.Vernon91@gmail.com

Education

University of Colorado Boulder, Colorado August 2009 - August 2013

 

• B.A., International Affairs and Chinese

• Dean’s List

• GPA: 3.33

 

 

LoveTEFL.com Denver, Colorado April 2015 - Present

 

• 120 Hour Online Course

• Expected completion date: 06/2015

 

 

Employment History

Comcast Business Englewood, Colorado March 2014 -  Present

Customer Account Executive

• Highest performing agent in September
• One of top 5% performing agents year to date
• Helped customers with general questions, billing, and technical issues while adhering to company policy

 

Panda Express Centennial, Colorado June 2010 - March 2014

Front of House 2

• Execute excellent customer service, company serving policy, safe cash handling, and conflict resolution
• Speak in Spanish and Chinese on a regular basis
• Prepare and cook all menu items

 

Northwestern Mutual Boulder, Colorado August 2013 - January 2014

Financial Representative

• “Running Into the Roar” award for high number of first, second, and closing meetings in the first month
• 30 or more daily outbound calls to prospects and referred leads and generated $5,000 in commissions
• Educated prospects and clients on 401Ks, IRAs, brokerage accounts, savings, and a variety of insurances

 

Volunteer Experience

CU Educaid Boulder, Colorado January 2011-June 2012

Vice President

• Led a team of 10-20 students in organized fundraising and community outreach
• Planned and hosted the 2011 CU Educaid Spring Gala at the Boulderado Hotel in Boulder, Colorado
• Raised $13,000 to build a school in a village in Stung Treng Province in the Thalabarivath District of Cambodia

 

International English Center Boulder, Colorado February 2010-June 2010

Conversation Partner

• Facilitated conversation in English in 1-3 hour sessions biweekly
• Focused on individual student needs
• Hosted a bicultural sushi dinner

 

Skills & Additional Qualifications

• Conversational in Chinese, Proficient in Spanish
• Microsoft Excel, Word, Outlook, Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Windows 7, Apple
• Customer Service, Computer skills, Apps