Ethan V.
United States
Ethan.Vernon91@gmail.com
Education
University of Colorado
Boulder, Colorado
August 2009 - August 2013
- B.A., International Affairs and Chinese
LoveTEFL.com
Denver, Colorado
April 2015 - Present
- Expected completion date: 06/2015
Employment History
Comcast Business
Englewood, Colorado
March 2014 - Present
Customer Account Executive
- Highest performing agent in September
- One of top 5% performing agents year to date
- Helped customers with general questions, billing, and technical issues while adhering to company policy
Panda Express
Centennial, Colorado
June 2010 - March 2014
Front of House 2
- Execute excellent customer service, company serving policy, safe cash handling, and conflict resolution
- Speak in Spanish and Chinese on a regular basis
- Prepare and cook all menu items
Northwestern Mutual
Boulder, Colorado
August 2013 - January 2014
Financial Representative
- “Running Into the Roar” award for high number of first, second, and closing meetings in the first month
- 30 or more daily outbound calls to prospects and referred leads and generated $5,000 in commissions
- Educated prospects and clients on 401Ks, IRAs, brokerage accounts, savings, and a variety of insurances
Volunteer Experience
CU Educaid
Boulder, Colorado
January 2011-June 2012
Vice President
- Led a team of 10-20 students in organized fundraising and community outreach
- Planned and hosted the 2011 CU Educaid Spring Gala at the Boulderado Hotel in Boulder, Colorado
- Raised $13,000 to build a school in a village in Stung Treng Province in the Thalabarivath District of Cambodia
International English Center
Boulder, Colorado
February 2010-June 2010
Conversation Partner
- Facilitated conversation in English in 1-3 hour sessions biweekly
- Focused on individual student needs
- Hosted a bicultural sushi dinner
Skills & Additional Qualifications
- Conversational in Chinese, Proficient in Spanish
- Microsoft Excel, Word, Outlook, Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Windows 7, Apple
- Customer Service, Computer skills, Apps